Private Policy, Refunds & Delivery Terms
Personal data storage and processing
We collect and process your personal data only with your willing consent. With your permission, we can collect and process the following data: e-mail address, phone number, social media account information, game acaunts and characters name. Collection and processing of your personal information is carried out in accordance with the laws of the European Union and the Ukraine.
Data storage, alteration, and removal
The user, who has provided bendermoney.com with their personal data, has the right for their alteration and removal, as well as the right to recall the agreement to data processing. Time, during which your personal data will be stored is: time the personal data is used that is necessary for the website’s main activity. After finishing with the processing of your personal data, the website’s administration will permanently delete it. To access your personal data, you can contact the administration on: [email protected]. We will be able to pass your data to a third party only with your willing consent. If the data was transferred to a third party, which is not associated with our organization, we cannot perform any changes to that data.
Processing of visiting technical data
Records of your IP address, time of visit, browser settings, operational system and other technical information is saved in the database when you visit bendermoney.com. This data is necessary for the correct display of the website’s content. It is impossible to identify the person of the visitor using this data.
Children’s personal information
If you are a parent or a legal guardian of an underage child, and you know that the child has provided us with their personal information without your consent, please contact us on: [email protected]. It is forbidden to enter personal data of underage users without the agreement of parents or lawful guardians.
We use cookie files for the correct display of the website’s content and for the convenience of browsing bendermoney.com. They are small files, that are stored on your device. They help the website to remember information about you, such as in which language you use the website and which pages have you already opened. This information will be useful in the next visit. Thanks to cookie files, the website’s browsing becomes much more convenient. You can learn more about these files here. You can set up cookies reception and blocking in your browser yourself. Inability to receive cookie files may limit the functionality of the website.
Processing of personal data by other services
This website uses third-party online services, which perform data collecting, independent from us. Such services include: Google Analytics , .
Links to other websites
Feedback and final clauses
Refunds are possible if the product (digital or physical) or service has not been completed and has not been started.
Please note that the arguments "I'm tired of the game and the currency or service is no longer needed" are not a reason for a refund
Refunds will not be accepted for consideration if it is received after the expiration of 30 calendar days from the date of payment.
You can complete a request for a refund in the online chat on the site, specifying the payment and game information that you specified when ordering services.
We reserve the right to carefully review each refund request and this process may take some time. Please be patient and understanding.
Please note that refunds may take several weeks, as a lot depends on your payment method, financial institution, etc.
For refunds, please contact the sales department: [email protected]
If your question is not resolved, you can ask your question to the technical support service by email and online chat with our specialist.
1. Delivery time from 7 minutes to 72 hours (we close 99% of orders within 10 minutes).
2. Be sure to be enter in the game to receive game currency.
3. Be sure to contact our manager through one of the messengers (Online chat, Skype, Telegram, etc.), they are all located in the header of the site.
4. Change delivery, extend or deliver, you can contact the manager in the chat, or an mail [email protected]
5. Any questions regarding delivery or solving problems can be solved by writing to [email protected].